How top salons recruit, interview and hire
September 7, 2022
Hiring, hiring, hiring, that is the H-O-T topic of every business across all industries. Post-pandemic hiring is causing some dramatic and unique shifts in the recruitment landscape.
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Great Mindset = Great Leadership
November 16, 2021
Over the last few years, everywhere I turn I keep hearing of these “mastermind groups”! I never really thought “I need to master my mind” and maybe I’m just slow on the uptake, but it hit me this past year that I may not be so far off. I firmly believe what we put in… Read more »
Talking about loss
October 29, 2021
I’ve been an educator for about 35 years and a business owner for almost 30 years. In my early days when I was a speaker talking about how to be a leader, it seemed so easy, so I took the plunge myself. I thought, “I should just jump in.” Haha, boy oh boy, not easy… Read more »
Consistency is key!
October 21, 2021
Conformity is the application of something, that is necessary for the sake of logic, accuracy, or fairness. ‘streamline the grading system to ensure greater consistency’ Why do I talk about consistency often? When we find a system that works in our business or lives, the repeated application of that behavior gets us closer to our… Read more »
Celebrating Our “Pandemic Wins”
May 26, 2021
COVID-19 has hit all of our salons in unexpected ways. From health and financial uncertainty to lives lost and business shutdowns, there’s no denying that this global pandemic has brought us much despair. But while we have countless valid reasons to complain and be heartbroken, we must also recognize the many new discoveries, opportunities, and… Read more »
The 2021 Landscape of Consumer Behaviors
March 11, 2021
Have you been putting any thought into what the post-pandemic business landscape will look like? Let’s take a look at how consumer behavior has been re-shaped by 2020 AND what this means to us as business owners as we learn to navigate 2021. We all know it takes 21 days to form a new habit… Read more »
Salon Of The Future!
February 10, 2019
…how many times have we heard this tag line in 2018. With all the disrupters in our industry (and in the world to be honest) times are changing fast. I have worked with so many salon owners this past year in fear of losing staff, clients, the new salon opening down the street and… Read more »
The Power of Layered Learning
November 26, 2018
There is a formula for everything…. Even your education path Undeniably, one of the cornerstones of our industry is Education. It’s the blood source for continued growth and inspiration. It has been the key for generations and it will continue to be! Why? Because developing a strong technical skill is the #1 focus of stylists around… Read more »
Consultations: Creating Authentic Connections
April 26, 2018
Do you think you are doing a consultation? 90% of guests think we do not listen… We all do consultations right? At least we all think we do… It’s not whether we feel we do a great consultation or not; the important issue here is whether our guests feel they RECEIVE a great consultation. Did… Read more »
Creating Your 3 Core Values
February 28, 2018
If I were to read the topic of this blog, I would ask myself, “why do I need core values?” I know what my business is all about. I know what we stand for. I know who we are. Do I lose sight of it every now and again? Sure! But for the most part,… Read more »